TECHNICAL SUPPORT FORM

Having technical issues? All of our networks are managed. If any device is down, we should already know about the problem. Our wireless networks are self healing, meaning they are set to switch to backup internet links in case of primary link failures. If you can't access the internet for more than 15 min, they may be a problem on your end, please shut completely down and repower your computer/device at least once before putting in your request for support.

Please look under CONTACT LINKS >>>>>>
to address non-technical issues









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CONTACT LINKS

New/Potential Wireless Customer Info Form

If you are interested in a pcAirLink Wireless connection, and haven't been given a form asking for this info, please fill one out. This form is used by our design team to plan future rollouts. Knowing your location helps us get access to where it's needed more rapidly.


Request consultation for Web Design

Need help getting your website going. Please fill out this form to setup meeting to go over your web design needs or questions. This contact form routes directly to a engineer who can determine your needs and advise you on inexpensive methods of creating/maintaining your web presence.


Request consultation for Engineering services

This form is routed directly to the engineering department. Please use this form to request consultatation for server management, firewall installs, LAN/WAN design etc.


Questions about your bill

This form is routed directly to the billing department. Make sure you include you account login name and the billing month that you are referring to, if it pertains to your wireless bill.


Need technical support?

If you are having technical problems, please fill out this form. We will contact you before creating a support ticket.


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