Last updated: February 6, 2026
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, request support, or communicate with us. This includes your name, email address, phone number, billing information, and any other information you choose to provide.
We also automatically collect certain information when you use our services, including your IP address, device and browser type, operating system, referral URLs, and information about how you interact with our services.
How We Use Information
We use the information we collect to provide, maintain, and improve our services, process transactions and send related information, send technical notices and support messages, respond to your comments and questions, and provide customer service.
We may also use the information to send promotional communications, such as information about products, services, and events offered by us and our partners. You may opt out of receiving promotional messages at any time.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, respond to a court order, or protect the rights, property, or safety of our company or others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and secure development practices.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Cookies
We use cookies and similar tracking technologies to collect and track information about your activity on our services. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, update, or delete your personal information. You may also have the right to data portability, the right to restrict or object to processing, and the right to withdraw consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@thebitwave.com
- Address: TheBitWave, Istanbul, Turkey